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Showing posts with label Melita. Show all posts
Showing posts with label Melita. Show all posts

Monday, August 05, 2019

MALTESE LOGIC...

Monday, August 05, 2019 Posted by Alexander Lucas , , No comments
People always ask me how it is to live in Malta, and I always try to not tell them the entire truth, as I wish to keep the tourism to come to Malta.

But if we are to be honest with each other, just between me and you (it sometimes pisses the fuck out of me).

Sunday at around 14.00 I went to Park Towers at Spinola Park as I had to do some random stupid shopping, and while in the store they announced that the store would be closing in 5 minutes.

As a good person I hurried up and go what I needed and then went to the cashier, and while I stood in line I noticed that 1 of the security guards (lets call him that instead of something bad) was standing inside the entrance as to make sure there was not any further people coming in, since the store was closed.

All this is fully logical, and of course normally the stores also have the doors only opening from the inside, but some people can still sneak in of course, and this is where the guard stood to say “no no, closed”.

When I had paid my stuff and was on my way out, I noticed that there was a bit of a line to get out, and I was wondering why.



Yeah, well as you can see by the picture, the genius people at Towers had lowered the safety door down a fair bit and pushed the main doors together, which mean that everyone (yes everyone) had to bend down to get out of the store, and if you had a couple of bags and were about 65-70 years old, this was of course not the easiest thing to do.

And therefore some other people had to help out… and yes, the guard stood there just watching instead of actually helping out and raising the fucking door.

I did not want to take a photo from inside, as there were a nice bunch of people there at this time, but once everyone had come out, I took the picture to give you a little bit of an idea on how smart they are.

This is a typical example of the logic that you will run into here in Malta.



Another example was when we needed Melita (our internet provider) to come by and install our new fiber connection.

They called and said they would come on Tuesday between 12.00 and 17.00, yeah that is how precise they were…

Of course I checked with the office and made sure I could leave and work from home after lunch, to make sure that I would be home when they were to arrive.

Around 10.30, Totti called and said that they had already been at the flat, but could not complete the install since I had to sign (as internet is in my name).

When I call them up to confirm that they would come back and let me sign the paper, the technician says “oh, I am not in the area any longer, you were not home when I was there”…

I explained to him that the reason was that he was supposed to come AFTER 12.00, which totally went above his head and his reply was “yes, but I finished other job early”, like this would justify him to skip my appointment.

The sad part is that no matter how pissed off you get, or how much you try and explain the lack in their logic, nothing helps, it is what it is…

To summarize it all up; Mela!

/J

Friday, July 18, 2014

HSBC, Melita, Malta...Mela...

Friday, July 18, 2014 Posted by Alexander Lucas , , No comments
Welcome back people.

In order to get my internet up and running I had to call the guy from Melita and set a time on when he could come back, and also call the electrician and book him to come by at the same time, and then have them argue it out together in Maltese, and hope they could come up with a solution.

The result: SUCCESS! And I have internet now.

The problem with it all was that the pipe where the cables should go was covered by 15cm of concrete…and the two Maltese guys were using hammer and screwdriver to chisel their way through so that the cable could be connected.


There are things that really do get my blood pumping down here, and it is mostly the lack of “think it through” that comes up from time to time.

It can be the fact that they decide to have a “festival” for a local saint in Sliema, which they decide to celebrate in one side of the town, and the other side could not care less about.

And by having this feast they decide to block off the highest trafficated road in the entire Sliema, and this by just setting up a block where they decide to start the feast, and NO warning for people going on this road in order for them to start taking alternative routes. 

Instead this will cause a massive traffic chaos, yes bigger than normal when cars are standing still and honking the horn for the poor fucker in front, who cannot go anywhere and are trying to find a way out of there.



If I did not mention it in the last post, I got shafted out of the biggest part of my deposit on the old apartment, and they paid me €110 by writing me a cheque that I could cash in at their bank HSBC.

I thought this was ok since I had decided to change bank from Banif to HSBC in due to better loan possibilities and a bigger bank with more branches as well as international offices.

So when I was at work the last time I checked online to see when the closest branch (St Julians) was open, and I saw they were open until 13.30, and I decided to go the next day. 

Since I work nights I am not keen on getting up at 10.00 or so, and I set the alarm at 12.00.
Got up in time, stepped on the bus and went over to HSBC, brought the cheque and my passport and such stuff I thought I would need for opening an account.

I came into the bank and not many customers were there and I felt lucky (my mistake)…

A women comes up and asks if she can help and then asks me to sit down at her desk when I informed her I would like to open an account.

She says that I need to book an appointment for open an account, and then proceeds with informing me that there is only one HSBC branch on the island where they can open new accounts, and it would be best to book an appointment to do this…

I proceed with a few questions in order to find out how it could be that only one branch have the “authority” of opening new accounts, and her reply is :
“I’m sorry but this is the way it is, and I do not know why”.

Very well then, I inform her that it is not exactly the welcoming start I was hoping for when trying to open a new bank and giving them my money but ok, let us book an appointment.

She looks on the computer and ask me if 9.30 would be ok, even though it is a bit early I decide to say yes, as to make sure I get this out of the way and can start using the new account as soon as possible.

She then follow this up with :
“I have now booked you for an appointment at the xxxx Branch on 28th of August at 9.30…

“Sorry, but did you say August?”

“Yes, it is very busy this time of the year…”

HOW FUCKING LONG DOES IT TAKE TO OPEN A BANK ACCOUNT!??!?!?!?!


This is a procedure that will take some button clicks to do, and once this is done there might be some checking with other banks before the account is set up, but these checks are done AFTER your appointment and you later get informed when the account is opened… what the hell is the problem with getting stuff done???

I inform her once again that I am disappointed with having to wait over 1 month in order for me to even “apply” for a bank account, but still sets the appointment, after all I could just cancel it if I decide to do so later.

I thank her for her time and ask her where I need to go in order to cash the cheque that I have, and she looks at me and says :
“I am sorry but we only cash cheques until 12.00”.

“But you are open until 13.30, so what is the problem?”

“I am sorry but this is our procedure”.

I decided to cancel the appointment in regards to opening an account and then left the bank with a strange taste in my mouth, it taste like blood, I guess my heart was about to explode…



Now I will try and get some sleep and we’ll see what the day will hold when I wake up.


I must admit it is very relaxing to just sit and listen to music in the sun sometimes, even though the sun is a bit too hot for me. 


/Jonas